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Lookup relationships 1 to many



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Bobby Koch

Zendesk Luminary

Posted Sep 27, 2024

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences)

Allow lookup fields to be 1 to many and/or allow users to belong to custom object records 

 

What problem do you see this solving? (1-2 sentences) 

This will allow us to hopefully set up an association between user and custom object records 

 

When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business? (3-4 sentences)

not yet, but this would allow additional customization in workflows

 

Are you currently using a workaround to solve this problem? (If yes, please explain) (1-2 sentences)

not yet

 

What would be your ideal solution to this problem? How would it work or function? (1-2 sentences)

Have a way to associate multiple users to a custom object. I truly don't know if this is possible or how it would be, but I would love if the idea were out there. 


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1 comment

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Shawna James

Community Product Feedback Specialist

Hey Bobby,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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