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Sections are not showing for a category



Posted Oct 07, 2024

After selecting the brand for my article, the specific category I need to select displays 0 sections instead of the actual number of sections it includes (see screenshot). This prevents me from being able to then select the category and section for the article.  Performing a search also doesn't return the sections.     

 


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Orsolya Forster

Zendesk Product Manager

Erin Downing this issue should be fixed now. Can you test it again and get back to us if you see the sections as expected?

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