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Vote on Tickets



Posted Oct 14, 2024

Hi,

 

I'm curious if anyone knows whether you're able to up/down vote tickets? I've seen articles for implementing a vote count on articles, but our use case is to track highly sought after enhancement requests. 

 

Let me know if anyone has any insight, thanks!


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Brett Bowser

Zendesk Community Manager

Hey Kevin Motylewski!

Just to confirm, you want to be able to upvote and downvote tickets in Support? I'm not aware of a way to do this but their may be an integration available within our app marketplace that may be worth looking into. 

Maybe others in the community can chime in here and offer up some alternative solutions :) 

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