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Update User Primary email through trigger / webhook
Posted Oct 15, 2024
We have a custom application which contains our end user information (name, address, email, phone, etc), which writes to matching custom ticket fields within our forms. We are looking for a trigger to be able to both update the requester email address and make it the primary email.
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3 comments
Shawna James
Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template.
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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James Peterson - Eastern Logic
Jason Kral - this can be accomplished via trigger and webhook. Please have a look at the detailed article provided over at Internal Note here. If you have any questions, you can respond here in the comment or ask the author of that article. It should be exactly what you are looking for.
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Jason Kral
Thank you for pointing me to that.
I am looking though for direction on a trigger to update the user's email address in their profile as well as to make it the primary email address (keeping / pushing any previously stored saved email addresses as secondary)
That was not covered in the shared Internal Note nor have I (yet) been able to find it across the ZD Help Boards.
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