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Issue: Page freezes when editing article with large Content Block



Posted Oct 16, 2024

When attempting to edit one particular article containing a large content block, the page freezes or times out and won’t open the Edit screen. 
 

Details:

  • The content block contains a significant amount of content and multiple tables.
  • While there are other content blocks with similar complexity, this is the only one causing the issue
  • My Zendesk admin investigated the issue a little bit and came back with, “Something is hanging in the network tab, but I can’t work it out.” 

 

Notes:


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