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Best to have consistent configs for multiple instances



Posted Oct 17, 2024

Hi,

Given there're multiple Zendesk instances, what's the best way to keep the configuration(admin centre settings) same across those instances without manually duplicating the same configurations in each instances?
For example, is there a way to change/update the configuration via API etc. so that we can manage the configuration in a single place and apply it to whatever instances we want?

 

Thanks in  advance.


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Tipene Hughes

Zendesk Developer Advocacy

Hey Jim,
 
The Account Settings API and associated account configuration APIs might be looking for. Here's a link where you'll be able to find more information:
 
https://developer.zendesk.com/api-reference/ticketing/account-configuration/account_settings/
 
I hope this helps!
 
Tipene

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