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Bug on Android: Multiple media attachments for Android SDK 32 and lower
Posted Oct 17, 2024
Bug: Duplicate Media Attachments in Chat
Use https://github.com/zendesk/zendesk_sdk_demo_apps_android zendesk_sdk_demo as example
Current Zendesk version:
implementation "zendesk.messaging:messaging-android:2.25.0"
, also reproducible in versions prior to 2.25.0.
Bug reproducible in Android versions 7-12 (API level 25-32) and NOT reproducible in Android 13 (API level 33) and above.
Steps (Minimal Scenario):
- Set up credentials and open the sample app.
- Press “Show conversation.”
- Tap "Attach file" and choose “Upload a file.”
- Tap the back button.
- Tap "Attach file" again and choose “Take a photo.”
- Confirm sending the file.
Actual Result: Multiple files are attached in the chat instead of one.
Expected Result: No duplicate files should appear in the chat.
Repeating steps 3 and 4 will increase the number of attachments.
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