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Ability to allow multiple user segments per topic



Posted Oct 29, 2024

I'd like to request the ability to allow multiple user segments to access a topic. Currently, our community is only open to our Advantage customers, which are in a particular user segment. However, we are rolling out our community in phases and planning to open to our partners next. I'm noticing the option to only allow access to one user segment per topic. I've confirmed with Support it isn't possible to allow multiple user segments access to one topic, so they recommended creating an overarching segment. However, I'd like to submit this as a product idea request. We don't want to open our topics to all signed in users as we aren't ready to open the community yet to everyone, and creating an additional user segment is just more of a hassle, when really you should be able to just select multiple user segments for your topics.


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Shawna James

Community Product Feedback Specialist

Hey Stephanie,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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