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View article template in use from beyond article itself



Posted Nov 04, 2024

As far as I can tell, the only place to see which article template is in use for an article (or to choose the article template for an article) is from within the article editor itself.

 

I have a Knowledge Base that has significant customizations done in different article templates. I don't want to have to open each and every article to see which template is in use. 

  • I'd like to be able to either pull that information from an API request or see what template the article uses in a column that appears in the article list table. 
  • It would also be great to set the template through the API (or through bulk actions in the article list table) as well.

This is especially important over time to quickly confirm that the correct templates are in use for the relevant articles.


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Shawna James

Community Product Feedback Specialist

Hey Patrick,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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