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Export Macros / Export Triggers



Posted Nov 12, 2024

Hello, 

Many times, when we are testing a flow, we test first within Zendesk Sandbox. 

When we are ready to push to Production, I have to recreate the Trigger all over again in Production and it sometimes would be multiple Triggers. 

Same thing goes for Macros, Views… 

 

Would it be possible to be able to export Triggers, Macros, Views.. etc? 

 

 


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4 comments

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Shawna James

Community Product Feedback Specialist

Hey Ammy,
 
Thank you for taking the time to provide us with your feedback. This feature is currently available for our Enterprise customers, more information can be found here
 
As a result I have capture your feedback as a feature request and it has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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Thanks! Can I add to this? It looks like I see the change in sandbox and production, but it looks like I can't use Enter to confirm the choice I am choosing within the drop down. Is that possible? 

 

Thank you!

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Hello, it says Awaiting Your Reply.. I believe that is referencing me. 
Is there something else I should do? 

 

Thank you! 

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Emily Reidy

Community Product Feedback Specialist

Hi Ammy,
 
There is nothing else for you to do as this time. Your additional comment has been captured.
 
We encourage others who may be interested in this feature request to add their support by upvoting this post and/or adding their use case to the comments below.

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