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Updating the Thank You Message After CSAT Submission
Posted Nov 13, 2024
Requesting the ability to customize the thank-you message shown to customers after they submit a CSAT rating. This feature would allow us to tailor our response, providing a more personalized experience and potentially including links for additional feedback or follow-up options.
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Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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