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VOC - Multiple bots/widgets for the same brand depending on the point of contact
Posted Nov 20, 2024
* Difficulty: We want to hide "tree" responses when the customer is already logged in to the financier area.
** Study with proactive messages to display the "Customer Area Login" response only on assistance.
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Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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