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Zendesk Guide Community tab missing segmentation by post status
Posted Nov 29, 2024
When looking at our most upvoted community posts, so we can prioritize work to address those customer-requested needs, it would be helpful to auto-exclude (i.e. filter out) posts that were already marked as “Completed” (or even “Planned”). Per the comments here, it seems like this is currently unsupported functionality. Please add it!
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Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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