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Password Reset Email - Validity period

Answered


Posted Jan 29, 2025

Hi, 

Hopefully a relatively straightforward question. 

How long is the password reset link valid for when issued from Zendesk on creating an account / requesting a password reset?

 


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Caroline Kello

Zendesk Product Manager

It's covered in this FAQ: 24 hours.

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Thanks Caroline! I don't know how I missed this. Thanks so much for sharing. 

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