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Number Fields in Chat



Posted Feb 13, 2025

Please, add number fields to chat. It doesn't make a lot of sense to only accept text for input from customers……

We want to have just one place for ORDER NUMBER and we are being blocked to do so, this will make the work much easier since we don't have to ask for it again during the conversation.

 

Thanks!


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Shawna James

Community Product Feedback Specialist

Hey Bruno,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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