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Cannot create Marketing-only apps on this account
Posted Mar 02, 2025
Hi!
I am trying to create a marketingOnly app for Zendesk Marketplace. Before submitting the app as a public application, I would like to try it in my developer Zendesk instance to see how it looks etc.
When I try to upload the private app through either zcli or the directly in Admin Center I am getting this error: “Cannot create Marketing-only apps on this account”. I have a development account that starts with d3v-. Is that the issue? If so, how should I test my application before submission?
This is how the manifest.json looks
{
"name": "A Marketing Application [Dev]",
"author": {
"name": "octo",
"email": "hello@anemailaddress.com",
"url": "https://anamazingapplication.com"
},
"defaultLocale": "en",
"private": false,
"marketingOnly": true,
"location": {
"support": {}
},
"version": "1.0.0"
}
Please let me know how I should proceed or if there is any other information I can provide,
Best,
Octo
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