Recent searches

No recent searches

哪个API 接口能获取排队相关信息吗？

image avatar

Tian Jiang

Posted Mar 05, 2025

在用Sunshine 开发时，排队的相关信息那只API能获取到如下信息:

排队信息:

1. 实时排队⼈数

2. 预计等待时间

3. 排队进度更新

 

排队管理:

1. 移除排队⽤⼾

0

1

1 comment

Date
    image avatar

    Greg Katechis

    Zendesk Developer Advocacy

    Hi Tian! We do not provide an expected wait time metric with our API, however you can find the rest of these options in our reference docs for the Omnichannel Routing Queues APIs.

    0

    Please sign in to leave a comment.

    Didn't find what you're looking for?

    New post