Recent searches
No recent searches
Save Ticket Summary
Posted Mar 06, 2025
We found that the ticket summary is accurate. To facilitate data analysis later, we hope that when a ticket is closed, the system can automatically generate a ticket summary and save it to the system field.
1
1
1 comment
Scott Tynan
+1
Would be fantastic for reporting, though could put quite a strain on the processing power of the system I imagine. Perhaps it could be an admin feature to turn this on or off so that those who do not use or want it can not use valuable processing power.
0