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Feedback - Sales CRM (Sell)

Share your feedback, ideas and experiences related to the use of Sales CRM (Sell).

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We need the ability to have a pre-recorded greeting at the beginning of the call that is clearly announcing that the cal...

Posted Feb 03, 2021 · Nick Wurm

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Feature Request Summary:  It should be possible to star e-mails in Zendesk.  Description/Use Cases:  When a customer ...

Posted Oct 05, 2022 · Julia

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Can you please make it possible to filter a smart list on other objects?  Example being able to sort a person contact li...

Posted Dec 10, 2020 · John Thompson

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Hi, could you create a feature that I can create a lead out of o a current contact.   That is also a problem when I w...

Posted Apr 19, 2023 · Marc B

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As an Admin, I want to create custom fields that are not visible to other users. Can this be added to Zendesk Sell in th...

Posted Jul 04, 2022 · System

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This is critical in today's sales environment. Screen shots, images, etc. We should be able to simply paste these into t...

Posted Jun 25, 2021 · Eric Thompson

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Feature Request Summary:  Currently we are able to rename the pipeline end stage "unqualified" to another name. But whe...

Posted Mar 29, 2023 · Lisa Miller

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Integration between Zendesk Sell and What's app, which can be helpful for sharing an update to lead, contact or deal wit...

Posted Mar 16, 2023 · Manasi Khot

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Should implement a place in a contact card by the business phone number for extensions.

Posted Mar 09, 2023 · Kelly Valentine

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