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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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It's really helpful to our team to have new tickets appear on Slack, and while we'd love to have the entire team be able...

Posted Feb 06, 2025 · Kayci Baldwin

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Jan 07, 2025 · Chris H

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Challenge: Zendesk/Jira does not have an out-of-the-box parameter for the “Organization Name” to sync when using the Ji...

Posted Apr 25, 2024 · Santino Scibelli

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User Stories As a Salesperson, I need to use Slack to engage our support teams using Zendesk as it is my channel of choi...

Posted Jul 25, 2024 · Nick S

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After integrate Zendesk and Slack, we may allow customer to submit ticket through slack channel. However , is there any ...

Posted Oct 25, 2024 · Philip Jin

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This is the official feedback topic for Advanced Search. Please refer to the guidelines on feedback posts for Built by Z...

Posted Mar 13, 2020 · Tiffany Green

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Reddit has become a very active place for us now where conversations are occurring around our products on a more technic...

Posted Jul 15, 2021 · Namanh Hoang

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This is the official feature request topic for the Agent Notification app. Please refer to the guidelines on feedback po...

Posted Mar 27, 2020 · Tiffany Green

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Jan 07, 2025 · BCT Corsa Development

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Could Zendesk offer a way to include our live chat script in Shopify's new checkout? Your clients don't have a way to i...

Posted Jul 28, 2023 · Victor Borie

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