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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      The Google Play Reviews app should be able to report which app the review belongs to
      We are using the Google App Reviews Zendesk app to reply to the reviews of several of our organisation's Android apps. ...

      Posted Feb 01, 2024 · Ester Marlasca

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      Enable finding objects in Salesforce that are not directly related to the account
      Our Salesforce contains Accounts.  Accounts have a related object, Orders.  Orders have a related Object, Products.  The...

      Posted Feb 05, 2024 · Sam Illingworth

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      Create issue Jira Atlassian, add Team (Team-picker)
      TITLE: Create issue Jira Atlassian, add Team (Team-picker) Please give a quick overview of your product feature request...

      Posted Feb 01, 2024 · Willem Geerts

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      Tymeshift Automations New Tickets
      Hi Team, We are currently testing the Automations EAP with Tymeshift.  We found that the "Any Task" task option doesn't...

      Posted Feb 01, 2024 · Chris VanRandwyk

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      Only send one notification per ticket to Slack
      At the moment, if you create a trigger to send a ticket to a Slack channel, a new notification is sent every time that t...

      Posted Jan 25, 2024 · María Fernández

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      Do not use a default sender address for new tickets, but require the agent to select it
      Rather than the default email being selected for us, would it be possible to make the agent select the sender address fo...

      Posted Nov 06, 2023 · Chris Lowe

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      Zendesk Outlook Add-in
      Please modify the Add-in so we can change the Requester in the Outlook add-in. When a user wants to forward an email usi...

      Posted May 08, 2023 · Karina Caro

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      ZIS flow working with multiple variables in a transform action
      Hey all, I've build a flow to update the phone identities of a user if specific custom fields have been changed. What ...

      Posted Nov 27, 2023 · Nawed Farooque

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      JIRA Integration - Functionality Issue
      We have received feedback from users that when creating a new JIRA from within a Zendesk ticket, if they accidently clic...

      Posted Jul 25, 2023 · Lisa Springall

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      Zendesk App Process improvement using ZIS
      We are trying to find a way to make our App work better. Our app’s purpose is to send a notification to the logged in us...

      Posted Dec 18, 2023 · Jay (Jay Charles Tubino) [Jay Charles Tubino - ANNEX Developer]

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