Tips from users - Zendesk Suite
New postFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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Add Colored Notes in Articles2 votes 18 comments
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Tip: Get desktop/browser notifications for new/changed tickets0 votes 18 comments
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How to show article labels as tags on articles0 votes 17 comments
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Adding a click-to-chat link0 votes 17 comments
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Creating, Flagging, and Publishing with Knowledge Capture Oh My!0 votes 16 comments
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How emojis will rock your Zendesk 😎😍0 votes 15 comments
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Holiday auto-responses made easy1 vote 14 comments
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How to migrate tickets and related data from CSV to Zendesk1 vote 13 comments
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Help Center Tutorial: Add a home icon to your breadcrumb navigation0 votes 13 comments
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Export view to CSV file without 10 min limit0 votes 13 comments
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Prevent "Thank you" replies from reopening tickets5 votes 12 comments
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Tip: How to Customize the Jira Zendesk Integration to Update the Zendesk Status Featured4 votes 12 comments
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Creating content filter buttons for your Guide articles0 votes 12 comments
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How to recreate the Insights CSAT dashboard in Explore1 vote 12 comments
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Adding a hint below the attachment field1 vote 12 comments
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Help Center - Add Expandable Promoted Article with Article Body1 vote 12 comments
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Automatically Adding Colored Notes in Articles Based on Article Keyword0 votes 12 comments
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Running triggers, automations, and reporting based on ticket SLA0 votes 12 comments
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Custom Ticket Statuses Have Arrived (in EAP)!2 votes 11 comments
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Split a request into a new ticket0 votes 11 comments
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[Guide Tip] Add sorting to your tables in Guide0 votes 11 comments
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Automatically send reminders for pending tickets and close if no response0 votes 11 comments
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Using Enhanced SLAs0 votes 11 comments
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Allow only signed-in users to submit a ticket0 votes 10 comments
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Tip: How to Show/Hide HTML content based on user tags1 vote 9 comments
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Tip: How to hide blank ticket fields on customer side6 votes 9 comments