Tips from users - Zendesk Suite
New postFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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The ultimate checklist to optimize your Zendesk Pinned Featured1 vote 7 comments
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Guide community tips for Help Center Pinned2 votes 146 comments
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Tip: Keep Yourself SANE By Organizing Your Triggers Pinned Featured3 votes 13 comments
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Adding a notification banner to your Help Center v21 vote 281 comments
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Back up your Help Center articles at the click of a button!3 votes 226 comments
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Show less than 6 articles on Category.hbs template0 votes 165 comments
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Embed Videos in Help Center Articles with Two Easy Steps (using video.js)0 votes 112 comments
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Help Center – Adding icons into your theme0 votes 112 comments
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Tip: Collapsible headers in articles or templates (accordions)4 votes 90 comments
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Tip: How to set a reminder on a ticket1 vote 71 comments
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Managing Projects with Zendesk1 vote 69 comments
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Help Center - Change default placeholder text in your Search Box0 votes 69 comments
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How to export Zendesk macros into a spreadsheet9 votes 68 comments
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Copenhagen Theme - Home Page Accordions0 votes 65 comments
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Expanding images in Help Center articles2 votes 63 comments
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Help Center - Add an arrow to scroll back to the top of the page0 votes 60 comments
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Adding a custom Font Family to Help Center1 vote 59 comments
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Create a Table of Contents automatically3 votes 55 comments
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[Gather] Adding agent badge in Communities0 votes 54 comments
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Up-spec your C-Sat with Mr. Smiley and Mr. Sad!1 vote 54 comments
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How to Include end-user browser information via Help Center0 votes 51 comments
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List all articles for each section(s) on the same category page0 votes 49 comments
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Workaround: Adding a name field to your Help Center ticket form0 votes 46 comments
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Requiring a ticket attachment if a particular dropdown option is selected0 votes 44 comments
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Adding images/icons into the Copenhagen Theme Answered0 votes 43 comments
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Restricting Satisfaction Surveys by Date0 votes 43 comments
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Add a Tag to a New ticket if attachment is present1 vote 42 comments
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How to Export Zendesk Guide Data as CSV1 vote 40 comments
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Help Center user segmentation using Google Analytics custom dimensions0 votes 40 comments