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Discussion - Tips and best practices from the community

Explore and share tips, workflows, customizations, and recipes related to the Zendesk suite of products, all curated from the experiences and insights of fellow Zendesk users.

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Add CSS to Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Do...

Posted Apr 05, 2021 · Alejandro Colon

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Hi there, I'd like to share my hobby work - https://github.com/toru-takahashi/actions-zendesk-guide-subscriber.Zendesk ...

Posted May 16, 2021 · Toru Takahashi

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Prerequisite: JavaScript Article Page Time To Read: Max 1min Time To Embed: Max 1min   Hi to all, I am going...

Posted Jul 31, 2021 · Ifra Saqlain

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Zendesk level: BeginnerKnowledge: HTML, JSTime Required: 5 minutes This is a simple tip to quickly add an estimate...

Posted Jul 08, 2021 · Sheldon Grimm

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Sync comments and attachments from Zendesk to Azure DevOps? Syncing of Comments, Status and Attachments from Zendesk t...

Posted Jun 17, 2021 · DevOps Integration

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Prerequisite: JavaScript CSS Time To Read: 5 minutes Time To Embed: 5 minutes     Hi All, Here, I am going to sh...

Posted Jul 31, 2021 · Ifra Saqlain

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How to add conditionals to your Zendesk email template to use custom HTML layouts Zendesk level:  IntermediateKnowledge:...

Posted Apr 06, 2021 · Alejandro Colon

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Hide Zendesk Branding on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  ...

Posted Apr 06, 2021 · Alejandro Colon

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Hide Field Labels on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 m...

Posted Apr 06, 2021 · Alejandro Colon

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Hide Ticket Fields on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 ...

Posted Apr 06, 2021 · Alejandro Colon

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