Feedback - Voice (Talk)
New postHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Different Hold Time by brand (Talk)2 votes 2 comments
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Dedicated greeting for alert or announcement messages2 votes 0 comments
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IVR Agent Flow2 votes 0 comments
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Logged in Time1 vote 1 comment
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Voicemail transcription languages1 vote 4 comments
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Inbound only call recording1 vote 2 comments
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Overflow Message1 vote 0 comments
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Possibility to make outbound call trought the Zendesk Mobile App1 vote 1 comment
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After a group, need an overflow routing to an IVR1 vote 0 comments
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Zendesk Talk Auto Log off Agents and Reporting1 vote 2 comments
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Audit trail for call prior to ticket?1 vote 1 comment
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Toggling Holds Between Multiple Calls on Talk0 votes 1 comment
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What's New at Zendesk: August 20210 votes 0 comments
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What's New at Zendesk: May 20210 votes 0 comments
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Mask customer's numbers0 votes 0 comments
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Live Calls - Filtering By Group not Line on Talk Dashboard0 votes 1 comment
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Create the user profile ahead of when they call over internet0 votes 0 comments
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What's New webinar - March 3, 20210 votes 0 comments
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Allow entering of exiting ticket on inbound calls0 votes 0 comments
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Outbound restrict per country0 votes 0 comments
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What's new in Zendesk - January 2021 product updates0 votes 1 comment
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Communication between Shopify and ZenDesk Talk0 votes 2 comments