Feedback - Voice (Talk)

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Pop up window appearing when incoming call , showing extra info for agents for that brand Answered
- Brecht Smit
- February 18, 2022 14:13
- Edited
3 votes 2 comments
Adding Talk to messaging Answered
- Mostafa Aref
- February 16, 2022 14:04
0 votes 1 comment
Queue Position number Answered
- Ian Hunt
- February 09, 2022 15:10
5 votes 4 comments
About the overflow call function of talk Answered
- ｲｴﾛｰｽﾀｰ
- February 02, 2022 01:21
0 votes 3 comments
Calls in Queue visibility limited to 50 - any workarounds? Answered
- Benny Samuel
- January 31, 2022 15:06
0 votes 1 comment
Schedule intervals in 15 mins Completed
- Annelisa Brown
- January 28, 2022 10:43
1 vote 3 comments
Need to have visibility on who hung up first Not planned
- Benny Samuel
- January 27, 2022 21:21
11 votes 8 comments
Restrict Talk lines to specific groups Not planned
- Nathalie F.
- January 24, 2022 07:15
3 votes 1 comment
Digital calls reporting, how to identify the digital line Answered
- Gerardo
- January 20, 2022 16:53
1 vote 3 comments
Toggling Holds Between Multiple Calls on Talk
- Tony Villi
- January 18, 2022 19:15
0 votes 1 comment
Digital calls, priorities calls routing Answered
- Gerardo
- January 18, 2022 09:15
1 vote 3 comments
Access to Phone Numbers that Abandon in IVR Answered
- Audrey Beukenkamp
- January 14, 2022 20:10
0 votes 2 comments
Assign default outbound call number to an agent Not planned
- Annelisa Brown
- January 13, 2022 15:25
3 votes 1 comment
Feature request: route incoming calls for open tickets to the assigned agent Answered
- Adi Kasliwal
- January 13, 2022 14:11
7 votes 2 comments
Internal calling Zendesk Answered
- Huib Burmanje
- January 12, 2022 08:58
3 votes 1 comment
Users navigating away from the page during a digital line call Answered
- Alan Canode
- January 06, 2022 16:57
3 votes 1 comment
Zendesk Talk- Can we get it added on Zapier? Not planned
- Wil Nix
- December 30, 2021 18:57
0 votes 1 comment
Telecommunications Relay Service Not planned
- Arun Krishnan
- December 23, 2021 18:52
2 votes 1 comment
Play recording while caller is waiting in the queue Answered
- Alfredo Navarro
- December 17, 2021 14:35
3 votes 3 comments
Feature Request - Count of Holds per Call Answered
- Dani
- December 16, 2021 13:11
- Edited
2 votes 1 comment
Digital Line & Authenticated Users Answered
- Alan Canode
- January 31, 2022 23:53
- Edited
3 votes 1 comment
Phone volume low Answered
- Scott Mossman
- December 13, 2021 19:25
3 votes 2 comments
關於DPN帳戶密碼無法登入 Answered
- 瀅瀅許
- December 09, 2021 13:17
0 votes 1 comment
Online for certain groups only Answered
- Adrian Bishop
- December 08, 2021 13:19
2 votes 6 comments
Separate "Maximum queue size" per phone line Answered
- Tickster AB
- December 08, 2021 13:10
4 votes 1 comment
Group routing Answered
- Josef A
- December 01, 2021 05:13
2 votes 10 comments
IVR Menu - "Add Another" route button option Answered
- Amie Brennan
- November 23, 2021 03:47
0 votes 1 comment
Zendesk Talk - Business Verification - Edit Button Planned
- Donald Fontanilla
- November 10, 2021 06:46
0 votes 3 comments
Talk - Transcription for Spanish language messages Answered
- Vincent Tipaldo
- November 08, 2021 22:18
2 votes 2 comments
Feature Request - Sound when Call is Connected Not planned
- Jon Snow
- November 04, 2021 10:24
2 votes 1 comment

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