Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Triggers for Article Status Updates2 votes 3 comments
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HC Security settings2 votes 0 comments
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Was this article helpful?0 votes 1 comment
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Zendesk Guide submit request link0 votes 1 comment
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Update click rate metrics1 vote 2 comments
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Add a "Clear Format" button in the help center article editor toolbar4 votes 2 comments
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Publish internal notes along side a public article4 votes 1 comment
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Agents with Editor Permissions should be able to see Article Settings4 votes 5 comments
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Recently Viewed Articles Should Not Contain Archived Articles2 votes 2 comments
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Assign "Following" on Help Center sections1 vote 1 comment
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Feature Request: Syntax highlighting in the editor1 vote 1 comment
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Unable to attached File in Zendesk0 votes 1 comment
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Content Block bug in code view2 votes 3 comments
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Ability to have shareable link available without login2 votes 1 comment
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@mention function in Zendesk Guide articles2 votes 0 comments
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Comment without being connected1 vote 1 comment
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Zendesk Deleted Account Without Prior Notification0 votes 1 comment
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Slack integration with Guide24 votes 27 comments
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Exclude non-visible draft articles from the public sitemap1 vote 1 comment
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Knowledge Article Templates27 votes 24 comments
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Help Center - improve 'was this article helpful' and allow user to leave reasons91 votes 71 comments
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Ability to report on average time articles spend unverified/awaiting review4 votes 3 comments
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Feature request: Would like the ability to customize the search in My Activities Planned2 votes 3 comments
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Suggestion on Content Block improvements8 votes 5 comments