Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Content Blocks Translations13 votes 7 comments
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Identify links13 votes 4 comments
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Please add an auto-save feature to Zendesk Guide13 votes 3 comments
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There is no way to check for broken links in Knowledge Center13 votes 5 comments
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Article Editor doesn't support class="phone-no" for click to call13 votes 9 comments
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Report on Article Links13 votes 12 comments
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Permission Sets for Article Verification13 votes 6 comments
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Feature Request: Ability to View Questions Asked by Customers in Answer Bot12 votes 2 comments
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Feature Request to Edit Article URLs12 votes 6 comments
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Enable end-users to view all their multibrand requests on a single Help Center11 votes 4 comments
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Knowledge Capture: Ability to exclude articles from search results11 votes 13 comments
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Include Community Discussion content in the bot11 votes 10 comments
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Add a category filter on the Knowledge Capture app11 votes 21 comments
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Track up/down votes by translation article10 votes 9 comments
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Filtering by Section in Search Results10 votes 10 comments
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Add a "Visible to" column to the Articles List10 votes 5 comments
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Micro permissions for Guide9 votes 1 comment
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Knowledge Base Dashboard: add metrics to measure usefulness of the article9 votes 0 comments
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Ability to copy Anchor/Jump links in the Knowledge Capture Tool9 votes 8 comments
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Change Guide language9 votes 3 comments
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Answer Bot - Show transcript to Chat agents9 votes 5 comments
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Suggestion on Content Block improvements8 votes 5 comments
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Guide: Teams/Groups in the Owner field of Articles8 votes 1 comment
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Dark Mode for Zendesk Guide8 votes 4 comments
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Option to disable comments on Guide articles from a central setting8 votes 0 comments
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Separate Permissions for Approve and Publish in Guide8 votes 6 comments
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Feature request: Article body templates8 votes 1 comment