Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Feature Request: Add a notification banner to Help Center25 votes 21 comments
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Guide Articles - export to PDF28 votes 20 comments
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Add a category filter on the Knowledge Capture app11 votes 20 comments
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Improvements to Rapid Resolve43 votes 18 comments
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Implementing a search results sidebar filter like Zendesk's6 votes 18 comments
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Product Suggestion: Can you add email notification when articles are published?5 votes 17 comments
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Report on Article Links14 votes 12 comments
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Get the organization_id or user_id from Zendesk Guide0 votes 11 comments
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Notifications for updated content in articles29 votes 11 comments
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Sort Tickets by columns like "Subject", "Requester" and "Status" at the "Organization requests" page Planned5 votes 11 comments
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Media library on Guide5 votes 10 comments
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Zendesk Editor Formatting Issues4 votes 10 comments
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Answer bot in Swedish16 votes 10 comments
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Filtering by Section in Search Results7 votes 9 comments
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Why do my images randomly not load?2 votes 9 comments
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Improvement suggestion for Article Verification for Guide1 vote 9 comments
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Removing "Null" as an Option from Required Ticket Fields for End-Users22 votes 8 comments
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Guide: Article review process, edits drop the article out of review status3 votes 8 comments
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Knowledge Capture App: Heading links do not work0 votes 8 comments
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Feature Request: Order Article Attachments4 votes 8 comments
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Show suggested articles from other help centers within the company1 vote 8 comments
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Reusing images in multiple Articles Planned7 votes 8 comments
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Article Editor doesn't support class="phone-no" for click to call13 votes 8 comments
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Ability to copy Anchor/Jump links in the Knowledge Capture Tool8 votes 8 comments
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Include Community Discussion content in the bot8 votes 8 comments
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Hiding Forms from people outside of Organization0 votes 7 comments