Feedback - Help Center (Guide)
New postShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned2 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Guide: Knowledge Management roadmap Pinned Featured38 votes 29 comments
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Allow articles to be posted to multiple sections Planned447 votes 438 comments
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Enable custom ticket field columns to be added to the request table in Help Center my activities page Planned172 votes 158 comments
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CSS branding not applied to sign in page (Help Center)144 votes 145 comments
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Copy / Duplicate Help Centre articles Planned149 votes 143 comments
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Follow article feature to notify users of article content updates136 votes 116 comments
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Add Submit A Request for Agents Completed92 votes 111 comments
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Ability to show On-hold Status on Customer Portal Planned62 votes 85 comments
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Help Center Article Editor needs to support (easy) source code formatting87 votes 76 comments
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Help Center - improve 'was this article helpful' and allow user to leave reasons96 votes 72 comments
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Reset the "Did you find this helpful?" rating for revised articles42 votes 66 comments
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Customize Help Center "Follow section" email notification66 votes 63 comments
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How do you format tables in Help Center?17 votes 58 comments
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Drop Down Field: Searchable Planned110 votes 54 comments
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Find and replace46 votes 50 comments
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Manage tags/labels in Help Center articles Completed56 votes 47 comments
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Allow Redirect of Urls Planned69 votes 47 comments
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Internal Comments on Guide Articles49 votes 45 comments
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Additional Bulk Article - "Publish in section" Not planned40 votes 40 comments
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Share articles across multiple brand accounts Planned44 votes 40 comments
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Knowledge Article Templates34 votes 38 comments
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Approve user sign-up to Help Center37 votes 36 comments
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Feature Request: Add a notification banner to Help Center31 votes 35 comments
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"Visible to" no longer defaults to "Everyone" Answered17 votes 32 comments
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Embed a PDF in Help Center articles2 votes 32 comments
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Slack integration with Guide25 votes 30 comments
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Ability to export filtered list of articles from Manage articles26 votes 30 comments
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Help Center: Reusable content Planned29 votes 29 comments