Recent searches
No recent searches
Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
Show all
Sort by recent activity
We have several customer complaints who sent a message > receive answer bot request > and close their demand by clicking...
Posted Jul 23, 2021 · Dorian
1
Follower
2
Votes
2
Comments
Hi. I tried to import articles from google docs to Guide and faced that the text is too small or fond bold in art...
Posted Jan 14, 2021 · Danila Slezko
5
Followers
3
Votes
0
Comments
The problem: Recently when I tried to add a theme by uploading a zipped theme, the import failed, and the error dialog ...
Posted Sep 25, 2019 · Karen D Snyder
1
Follower
2
Votes
1
Comment
I was wondering if you can provide some direction/customize-able code to be able to implement a left hand search result ...
Posted Nov 24, 2016 · Joakim Lund Andersen
18
Followers
7
Votes
18
Comments
Articles that receive user comments only show the oldest comment, to which users have to scroll to see the newest. Sort...
Posted Jan 18, 2020 · Jaleel S Beck
8
Followers
9
Votes
2
Comments
Feature Request Summary: Allow cleanly formatted URLs to be inserted into a chat from Knowledge Capture instead of a f...
Posted Jul 13, 2021 · Dani
5
Followers
4
Votes
1
Comment
I added German and French languages to my help recently and then created some articles in these languages. Then I realiz...
Posted Aug 20, 2021 · Yulia Ivanova
3
Followers
0
Votes
4
Comments
Many of our knowledge base users are internal agents or even admins. For agents & admins, links to headers are hidde...
Posted May 11, 2021 · Casey Birkholz
3
Followers
0
Votes
3
Comments
Hi, We manage a lot of Zendesk sites. A crucial part of the workflow for managing articles and developing Guide for sel...
Posted Mar 27, 2020 · Henkka (Pepron)
2
Followers
1
Vote
1
Comment
This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can expl...
Posted Aug 20, 2021 · Dave Dyson
1
Follower
0
Votes
0
Comments