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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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It would be neat, when we make a change to an articles publish/unpublish status that we can leave a comment as to why th...
Posted Sep 19, 2024 · Aaran Chilinski - Customer Success Developer
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For those of us using a customized theme, especially right after a big migration from another platform, it would be very...
Posted Jan 09, 2025 · Katerina Soumani
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Update: I think this feature for Guide Enterprise solves the need here, so updating the feature request to allow lower-l...
Posted Feb 18, 2022 · Emily Riccardi
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Followers
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The Helpcenter.user object offers limited data to Guide from Support - namely, things like basic profile info (name, ema...
Posted Apr 13, 2021 · Sam
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Post Title: Feedback Request: Collapsible Headers built-in to the Help Center article editor toolbar Feature Request...
Posted May 01, 2023 · Manraj Singh
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Hello everyone, We noticed that currently Guide: Articles does not include a dedicated export that allows you to downlo...
Posted Jun 02, 2023 · Atanas Tomov
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Hello, I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.)...
Posted Apr 14, 2022 · Stephen Kairys
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Followers
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Jan 24, 2025 · Nicholas DiCola
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以下の記事を参照し、フォームの内容を事前に入力済みでURL化が出来ます。 事前入力済みチケットフォームの作成 – Zendeskヘルプ 事前入力済みチケットフォームの事前に設定した項目の内容を エンドユーザー側で編集できないように一部固...
Posted Oct 16, 2024 · 村田 龍也
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Missing locales to Help Center.
Completed
We are currently working on going live with our webshop for Andorra (English) & Albania (English), but the countries are...
Posted Aug 13, 2024 · Mathilde
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2
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