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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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We would like to request a supported method to have an ‘Internal’ section to the bottom of articles that are visible to ...
Posted Feb 19, 2025 · Stuart French
2
Followers
3
Votes
2
Comments
Zendesk Guide - variables
Planned
Hi, I’m looking for a way to single-source small pieces of content, kind of like Zendesk Content Blocks, but for smalle...
Posted Nov 13, 2022 · Steven Geller
12
Followers
10
Votes
3
Comments
We migrated our old WordPress-based help site to Zendesk's Help Center. Our plan was to set up an Nginx wildcard r...
Posted Oct 24, 2024 · Matt Dietsche
1
Follower
0
Votes
1
Comment
Hi there, I'd like to add hover over dropdown menus in our help center that reflect the Category/section hierarchy set...
Posted Feb 14, 2025 · Kelly Johnson
0
Followers
0
Votes
0
Comments
Hi ZD team! We would like to see an internal commenting feature added to Zendesk guide articles. It would be something s...
Posted Aug 14, 2020 · Katie Murray
33
Followers
35
Votes
16
Comments
一般的な検索エンジンで用いられている、ヘルプセンター内の検索フィールド内に複数の文字列を入力し、それぞれがスペースで区切られている場合には「AND検索」になるようにしてほしい
Posted Feb 12, 2025 · 馬場 史治
2
Followers
1
Vote
2
Comments
Continuously improving the Help Center to make sure it has the content that users are looking for is important to us, an...
Posted Dec 06, 2016 · Joel Hellman
93
Followers
103
Votes
74
Comments
Would be nice if you could restrict and configure IPs for specific brands/help center whilst allowing others to bypass ...
Posted Feb 12, 2025 · Jermaine Carthy
1
Follower
0
Votes
1
Comment
横串検索サイトを登録した場合の検索結果は、「すべてのソース」がまず表示がさるが、Zendeskの記事(よくお寄せいただくご質問)がまず表示させるように変更することはできませんでしょうか。お客様が、まずZendeskの記事での検索結果を参照後...
Posted Feb 12, 2025 · 馬場 史治
1
Follower
0
Votes
1
Comment
I want to translate my theme, and dont want to use the admin panel for it. There are local translations for the sidepane...
Posted Feb 12, 2025 · Alex | Plement
0
Followers
0
Votes
0
Comments