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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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As part of of our employee termination process, sometimes user accounts are deleted from our Zendesk instance before we ...
Posted Jul 01, 2021 · Jimmy Rufo
6
Followers
3
Votes
5
Comments
Based on https://support.zendesk.com/hc/en-us/community/posts/360033644874-Customising-organization-subscription-email-t...
Posted Apr 12, 2021 · Alejandro Colon
18
Followers
15
Votes
9
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The Knowledge Capture app in Zendesk Support currently pulls in all published articles from a brand. We would like the ...
Posted Jun 16, 2021 · Ryan Boyer
38
Followers
31
Votes
25
Comments
Feature Request Summary: Zendesk Guide should have standard formatting option for yellow notes and blue tips boxes in ...
Posted Aug 09, 2021 · Rachel Scriven
20
Followers
14
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16
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Hi team,I have many customers requested to increase 1MB per translation for Guide article size, and there is a limitatio...
Posted Feb 10, 2025 · Chen Shihai
0
Followers
2
Votes
0
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We need the ability to add a "Labels" column to the list of articles in Guide so that it will display in our Saved Lists...
Posted Jun 15, 2021 · Fiona Dirom
8
Followers
6
Votes
5
Comments
Feature Request Summary: One ubiquitous and critical button in pretty much all other WYSIWYG tool bars is confoundingl...
Posted Apr 01, 2022 · Joel Sandi
8
Followers
7
Votes
4
Comments
Customize Login Page of End Users
Not Planned
I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...
Posted Mar 21, 2023 · Furkan Gündüz
10
Followers
9
Votes
5
Comments
I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...
Posted Dec 19, 2024 · Andrew English
4
Followers
2
Votes
5
Comments
Feature Request Summary: Comments by Light Agents via Help Center to their own tickets (= where they are the requester...
Posted Mar 01, 2022 · Josef Prandstetter
14
Followers
15
Votes
8
Comments