Recent searches
No recent searches
Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
Show all
Sort by recent activity
Advanced TinyMCE Editor
Planned
It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...
Posted Jan 22, 2020 · David Bjorgen
11
Followers
11
Votes
7
Comments
This is both a request and a query: I recently came across a forum discussion where the possibility of adding an article...
Posted Jan 09, 2025 · Katerina Soumani
3
Followers
1
Vote
3
Comments
Feature Request Summary: Either Zendesk Guide make the following HTTP response headers for their help centers mandator...
Posted Jun 21, 2022 · Martin Sasse
15
Followers
10
Votes
9
Comments
As a company expanding into new markets, we are encountering challenges due to the Help Center’s lack of support for cer...
Posted Jan 03, 2025 · Mathilde
1
Follower
0
Votes
1
Comment
It should be possible to create articles in Zendesk and to import/synchronize them with Salefore Knowledge DB.
Posted Apr 13, 2023 · Rafaella Braconi
4
Followers
2
Votes
3
Comments
Having the ability to embed a PDF file into an article would be really beneficial to our clients and myself (the keeper ...
Posted Dec 30, 2015 · Knowledge Services
37
Followers
10
Votes
35
Comments
Zendesk should create easier options to control metadata in links. Whenever I share links from our help center, I have n...
Posted Jan 09, 2025 · Molly Exten
1
Follower
2
Votes
1
Comment
Guide内で作成した特定の記事を閲覧したエンドユーザーに向けて、自動でメールもしくはメッセージを配信できるようなトリガの追加を希望します。
Posted Dec 25, 2024 · Ueda
3
Followers
0
Votes
4
Comments
Request Summary As a Guides user, when I add a content block to an article, the content block will inherit specific term...
Posted Oct 30, 2023 · Royce
4
Followers
5
Votes
3
Comments
I see the topic posted, Bulk Changes to Guide Sections and Articles https://support.zendesk.com/hc/en-us/community/pos...
Posted Mar 21, 2019 · Matt McCluskey
53
Followers
53
Votes
50
Comments