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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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Request Summary As a Guides user, when I add a content block to an article, the content block will inherit specific term...

Posted Oct 30, 2023 · Royce

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I see the topic posted, Bulk Changes to Guide Sections and Articles https://support.zendesk.com/hc/en-us/community/pos...

Posted Mar 21, 2019 · Matt McCluskey

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Feature Request SummaryThe regular bulleted list and numbered bulleted list are both very helpful. I would like to have ...

Posted Dec 21, 2024 · Trisha Tran

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Hi Team,   I’m encountering a recent issue in our Zendesk Guide instance and was wondering if anyone else has experience...

Posted Oct 08, 2024 · Athos Alves De Souza

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Dec 20, 2024 · Kyle Pinkley

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Although I do like the new article editor UI, it's really confusing to me that it shows the Preview button, whether you'...

Posted Dec 27, 2024 · Ashley Boose

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Since “the organization is ignored for agents” the Matching users page from User segment shows all users from the matche...

Posted Dec 20, 2024 · Vitalii Petrus

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Dec 19, 2024 · Josef Prandstetter

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Currently Microsoft Stream videos are not supported to be embedded directly.  This can be done with a workaround using t...

Posted Dec 06, 2023 · Jonathan Cappelli

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Microsoft Stream (Classic) is the newest available video hosting service offered by Zendesk.  Our company just invested ...

Posted Mar 09, 2023 · Bill Brooks

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