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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...
Posted Sep 29, 2023 · Shawna James
1
Follower
0
Votes
0
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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
Posted Sep 29, 2023 · Shawna James
5
Followers
1
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Feature Request Summary: Make “Lock” icon more clear in terms of meaning. Description: In Help Center articles, if ...
Posted Mar 25, 2024 · Kirill Akimov
7
Followers
5
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4
Comments
I need to enable the SLA so that customers can see it in the help center
Posted Jan 27, 2025 · Lucas Almeida
2
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1
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4
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Feature Request Summary: Zendesk Help Center should have an option that would allow an end user to see all his request...
Posted May 24, 2022 · Nicolas Monchaux
41
Followers
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29
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Our forms would benefit from a conditional Multi-select field. We currently have multiple check boxes that are conditi...
Posted Oct 17, 2022 · Martha
12
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8
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Drop Down Field: Searchable
Planned
The Drop Down field is limited to scrolling and selecting the values. It would be great to have an integrated search to ...
Posted Apr 23, 2018 · Julian
111
Followers
136
Votes
85
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Jan 23, 2025 · Carrie Doring
2
Followers
1
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2
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Feature Request Summary: Help Center should have an API endpoint for Article Verification, or attributes within the ex...
Posted Dec 28, 2022 · Sam
7
Followers
5
Votes
4
Comments
Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...
Posted Feb 06, 2015 · Joris Heuberger
86
Followers
83
Votes
78
Comments