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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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We are excited about the Team Publishing workflow in Guide, but find it sorely lacking any feedback mechanisms between c...
Posted Feb 17, 2021 · Paul McCabe
6
Followers
6
Votes
2
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When using the KC app one should have the ability to search draft articles. Articles that are in draft might still have...
Posted Feb 22, 2021 · Andreas Ramstad
5
Followers
4
Votes
2
Comments
It would be easier and more productive for the Agents to create knowledge articles when using the KC App by minimizing h...
Posted Aug 11, 2021 · Ahmed Esmat
2
Followers
4
Votes
1
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Hi All, ISSUE I believe Zendesk requires vastly improved segregation of users between branded Help Centres. At presen...
Posted Aug 18, 2021 · Stephen
4
Followers
3
Votes
2
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We noticed on the search results page that the first item in the breadcrumbs list will redirect to different URLs. On an...
Posted Feb 23, 2021 · Aurel
3
Followers
1
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I'd like to request consideration for a web widget feature, please. I'd like the ability to open a specific article in ...
Posted Jan 22, 2021 · Steve
6
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3
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1
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Check out the latest from Zendesk in our monthly roundup of product updates: What's new in Zendesk: January 2021
Posted Jan 21, 2021 · Brett Bowser
1
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What is the problem? Work in progress articles isn't searchable with the Knowledge Center app Why is it a problem? ...
Posted Feb 16, 2021 · Kalle Windefalk
4
Followers
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2
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Hi There, Is it possible if in the future we can set up the amount of time required to set up a feature on a support g...
Posted Jan 19, 2021 · Georgia Pannell
1
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2
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0
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ZenDesk Guideの「記事の管理」で可能な操作を、Help Center APIで操作できるように要望します。特に以下３点が重要です。 1. カテゴリやレビューステータスでの絞り込み（進行中／レビュー待ち／公開準備環境）2. 公開...
Posted Jan 08, 2021 · 平中 大次郎
2
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4
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