Recent searches
No recent searches
Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
Show all
Sort by recent activity
It would be beneficial for Zendesk to provide an option or button for end users and/or agents to download articles to PD...
Posted May 13, 2021 · Gary Mariscal
72
Followers
80
Votes
58
Comments
Hello and good morning from a cloudy Denmark! I have a product update feature request. When my customer goes into the...
Posted Mar 05, 2025 · Mattias Malré
1
Follower
0
Votes
1
Comment
Hello, In the end-user view, it is not possible to select multiple statuses simultaneously. As a result, clients are req...
Posted Nov 08, 2024 · Benoît VISEUR
3
Followers
0
Votes
3
Comments
Feature Request Summary: Enable hyperlink rendering for Ticket form submissions. Description/Use Cases: When a u...
Posted Aug 13, 2021 · A.J. Bouchard
8
Followers
7
Votes
4
Comments
Feature Request Summary: Make “Lock” icon more clear in terms of meaning. Description: In Help Center articles, if ...
Posted Mar 25, 2024 · Kirill Akimov
7
Followers
5
Votes
4
Comments
I need to enable the SLA so that customers can see it in the help center
Posted Jan 27, 2025 · Lucas Almeida
2
Followers
1
Vote
4
Comments
Feature Request Summary: Zendesk Help Center should have an option that would allow an end user to see all his request...
Posted May 24, 2022 · Nicolas Monchaux
41
Followers
59
Votes
29
Comments
Our forms would benefit from a conditional Multi-select field. We currently have multiple check boxes that are conditi...
Posted Oct 17, 2022 · Martha
12
Followers
18
Votes
8
Comments
Drop Down Field: Searchable
Planned
The Drop Down field is limited to scrolling and selecting the values. It would be great to have an integrated search to ...
Posted Apr 23, 2018 · Julian
111
Followers
136
Votes
85
Comments
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Jan 23, 2025 · Carrie Doring
2
Followers
1
Vote
2
Comments