Recent searches


No recent searches

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

New post

Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...

Posted Sep 29, 2023 · Shawna James

1

Follower

0

Votes

0

Comments


We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Posted Sep 29, 2023 · Shawna James

5

Followers

1

Vote

3

Comments


Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Jan 23, 2025 · Carrie Doring

2

Followers

1

Vote

2

Comments


Feature Request Summary:  Help Center should have an API endpoint for Article Verification, or attributes within the ex...

Posted Dec 28, 2022 · Sam

7

Followers

5

Votes

4

Comments


Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...

Posted Feb 06, 2015 · Joris Heuberger

86

Followers

83

Votes

78

Comments


We would like to request a supported method to have an ‘Internal’ section to the bottom of articles that are visible to ...

Posted Feb 19, 2025 · Stuart French

2

Followers

3

Votes

2

Comments


Hi, I’m looking for a way to single-source small pieces of content, kind of like Zendesk Content Blocks, but for smalle...

Posted Nov 13, 2022 · Steven Geller

12

Followers

10

Votes

3

Comments


We migrated our old WordPress-based help site to Zendesk's Help Center.  Our plan was to set up an Nginx wildcard r...

Posted Oct 24, 2024 · Matt Dietsche

1

Follower

0

Votes

1

Comment


Hi there,   I'd like to add hover over dropdown menus in our help center that reflect the Category/section hierarchy set...

Posted Feb 14, 2025 · Kelly Johnson

0

Followers

0

Votes

0

Comments


Hi ZD team! We would like to see an internal commenting feature added to Zendesk guide articles. It would be something s...

Posted Aug 14, 2020 · Katie Murray

33

Followers

35

Votes

16

Comments