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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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一般的な検索エンジンで用いられている、ヘルプセンター内の検索フィールド内に複数の文字列を入力し、それぞれがスペースで区切られている場合には「AND検索」になるようにしてほしい

Posted Feb 12, 2025 · 馬場 史治

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Continuously improving the Help Center to make sure it has the content that users are looking for is important to us, an...

Posted Dec 06, 2016 · Joel Hellman

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 Would be nice if you could restrict and configure IPs for specific brands/help center whilst allowing others to bypass ...

Posted Feb 12, 2025 · Jermaine Carthy

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横串検索サイトを登録した場合の検索結果は、「すべてのソース」がまず表示がさるが、Zendeskの記事(よくお寄せいただくご質問)がまず表示させるように変更することはできませんでしょうか。お客様が、まずZendeskの記事での検索結果を参照後...

Posted Feb 12, 2025 · 馬場 史治

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As part of of our employee termination process, sometimes user accounts are deleted from our Zendesk instance before we ...

Posted Jul 01, 2021 · Jimmy Rufo

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Based on https://support.zendesk.com/hc/en-us/community/posts/360033644874-Customising-organization-subscription-email-t...

Posted Apr 12, 2021 · Alejandro Colon

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I want to translate my theme, and dont want to use the admin panel for it. There are local translations for the sidepane...

Posted Feb 12, 2025 · Alex | Plement

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The Knowledge Capture app in Zendesk Support currently pulls in all published articles from a brand. We would like the ...

Posted Jun 16, 2021 · Ryan Boyer

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Feature Request Summary:  Zendesk Guide should have standard formatting option for yellow notes and blue tips boxes in ...

Posted Aug 09, 2021 · Rachel Scriven

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Feature Request Summary:  Zendesk Help Center should have an option that would allow an end user to see all his request...

Posted May 24, 2022 · Nicolas Monchaux

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