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Feedback - Help Center (Guide)
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一般的な検索エンジンで用いられている、ヘルプセンター内の検索フィールド内に複数の文字列を入力し、それぞれがスペースで区切られている場合には「AND検索」になるようにしてほしい
Posted Feb 12, 2025 · 馬場 史治
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Continuously improving the Help Center to make sure it has the content that users are looking for is important to us, an...
Posted Dec 06, 2016 · Joel Hellman
93
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103
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74
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Would be nice if you could restrict and configure IPs for specific brands/help center whilst allowing others to bypass ...
Posted Feb 12, 2025 · Jermaine Carthy
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1
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横串検索サイトを登録した場合の検索結果は、「すべてのソース」がまず表示がさるが、Zendeskの記事(よくお寄せいただくご質問)がまず表示させるように変更することはできませんでしょうか。お客様が、まずZendeskの記事での検索結果を参照後...
Posted Feb 12, 2025 · 馬場 史治
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1
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As part of of our employee termination process, sometimes user accounts are deleted from our Zendesk instance before we ...
Posted Jul 01, 2021 · Jimmy Rufo
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3
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5
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Based on https://support.zendesk.com/hc/en-us/community/posts/360033644874-Customising-organization-subscription-email-t...
Posted Apr 12, 2021 · Alejandro Colon
18
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15
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9
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I want to translate my theme, and dont want to use the admin panel for it. There are local translations for the sidepane...
Posted Feb 12, 2025 · Alex | Plement
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The Knowledge Capture app in Zendesk Support currently pulls in all published articles from a brand. We would like the ...
Posted Jun 16, 2021 · Ryan Boyer
38
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31
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25
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Feature Request Summary: Zendesk Guide should have standard formatting option for yellow notes and blue tips boxes in ...
Posted Aug 09, 2021 · Rachel Scriven
20
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14
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16
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Feature Request Summary: Zendesk Help Center should have an option that would allow an end user to see all his request...
Posted May 24, 2022 · Nicolas Monchaux
40
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57
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28
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