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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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We brand our Help Center with CSS. This works fine for the home page and the "submit a request" page. The branding isn'...

Posted Sep 12, 2013 · Ronny

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Nov 27, 2023 · Morgan

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Hello everyone, We noticed that currently Guide: Articles does not include a dedicated export that allows you to downlo...

Posted Jun 02, 2023 · Atanas Tomov

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I need to enable the SLA so that customers can see it in the help center

Posted Jan 27, 2025 · Lucas Almeida

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Hello, I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.)...

Posted Apr 14, 2022 · Stephen Kairys

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Jan 24, 2025 · Nicholas DiCola

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以下の記事を参照し、フォームの内容を事前に入力済みでURL化が出来ます。 事前入力済みチケットフォームの作成 – Zendeskヘルプ   事前入力済みチケットフォームの事前に設定した項目の内容を エンドユーザー側で編集できないように一部固...

Posted Oct 16, 2024 · 村田 龍也

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We are currently working on going live with our webshop for Andorra (English) & Albania (English), but the countries are...

Posted Aug 13, 2024 · Mathilde

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It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...

Posted Jan 22, 2020 · David Bjorgen

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This is both a request and a query: I recently came across a forum discussion where the possibility of adding an article...

Posted Jan 09, 2025 · Katerina Soumani

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