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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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We brand our Help Center with CSS. This works fine for the home page and the "submit a request" page. The branding isn'...
Posted Sep 12, 2013 · Ronny
172
Followers
157
Votes
149
Comments
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Nov 27, 2023 · Morgan
31
Followers
39
Votes
14
Comments
Hello everyone, We noticed that currently Guide: Articles does not include a dedicated export that allows you to downlo...
Posted Jun 02, 2023 · Atanas Tomov
7
Followers
6
Votes
4
Comments
I need to enable the SLA so that customers can see it in the help center
Posted Jan 27, 2025 · Lucas Almeida
1
Follower
0
Votes
1
Comment
Hello, I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.)...
Posted Apr 14, 2022 · Stephen Kairys
10
Followers
6
Votes
7
Comments
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Jan 24, 2025 · Nicholas DiCola
1
Follower
1
Vote
1
Comment
以下の記事を参照し、フォームの内容を事前に入力済みでURL化が出来ます。 事前入力済みチケットフォームの作成 – Zendeskヘルプ 事前入力済みチケットフォームの事前に設定した項目の内容を エンドユーザー側で編集できないように一部固...
Posted Oct 16, 2024 · 村田 龍也
2
Followers
0
Votes
4
Comments
Missing locales to Help Center.
Completed
We are currently working on going live with our webshop for Andorra (English) & Albania (English), but the countries are...
Posted Aug 13, 2024 · Mathilde
2
Followers
0
Votes
2
Comments
Advanced TinyMCE Editor
Planned
It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...
Posted Jan 22, 2020 · David Bjorgen
11
Followers
11
Votes
7
Comments
This is both a request and a query: I recently came across a forum discussion where the possibility of adding an article...
Posted Jan 09, 2025 · Katerina Soumani
3
Followers
1
Vote
3
Comments