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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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We need to share a file that's 80mb, which is clearly larger than the 20mb limit. There's currently no app or SSO mech...
Posted Sep 22, 2021 · Jenson8 Admin
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We frequently send articles to an outside vendor for translations. Currently, we must copy & paste the source code into ...
Posted Feb 16, 2021 · Aspen Mayberry
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I am investigating some issues I have seen in Guide admin. Has anyone run into refresh issues after doing a bulk operat...
Posted Aug 24, 2021 · Mary Paez
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Hi, I was looking if possible to use markdown to create diagrams as done here.: https://github.com/mermaid-js/mermaid ...
Posted Aug 18, 2021 · Christopher Boerger
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Hello, We are a French company and we started to use the Guide API a few months ago. We discovered during our developme...
Posted Sep 14, 2021 · Team Prévention
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ZD search bar only searches on title, and does not show there may be other relevant results. Only when you select 'enter...
Posted Feb 12, 2021 · Marina Gu
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It would be awesome if there was the ability to make an article just a link. Today, if you want to reference an arti...
Posted Sep 30, 2021 · Permanently deleted user
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Hello! We leverage ticket forms heavily to differentiate between feature requests, questions, and bugs. Our customers h...
Posted Feb 17, 2021 · Geran Smith
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Unfortunately our customers also see the suggestions for articles of other groups during ticket submission (filtering de...
Posted Aug 30, 2021 · Florentin Brendler
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Can Zendesk add a way to embed dashboards or queries into an article. to allow specific data to be easily accessible to ...
Posted Sep 07, 2021 · William Sedgwick
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