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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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Feature Request Summary: Either Zendesk Guide make the following HTTP response headers for their help centers mandator...
Posted Jun 21, 2022 · Martin Sasse
15
Followers
10
Votes
9
Comments
Having the ability to embed a PDF file into an article would be really beneficial to our clients and myself (the keeper ...
Posted Dec 30, 2015 · Knowledge Services
37
Followers
10
Votes
35
Comments
Zendesk should create easier options to control metadata in links. Whenever I share links from our help center, I have n...
Posted Jan 09, 2025 · Molly Exten
1
Follower
2
Votes
1
Comment
Guide内で作成した特定の記事を閲覧したエンドユーザーに向けて、自動でメールもしくはメッセージを配信できるようなトリガの追加を希望します。
Posted Dec 25, 2024 · Ueda
3
Followers
0
Votes
4
Comments
Request Summary As a Guides user, when I add a content block to an article, the content block will inherit specific term...
Posted Oct 30, 2023 · Royce
4
Followers
5
Votes
3
Comments
I see the topic posted, Bulk Changes to Guide Sections and Articles https://support.zendesk.com/hc/en-us/community/pos...
Posted Mar 21, 2019 · Matt McCluskey
53
Followers
53
Votes
50
Comments
Feature Request SummaryThe regular bulleted list and numbered bulleted list are both very helpful. I would like to have ...
Posted Dec 21, 2024 · Trisha Tran
2
Followers
0
Votes
2
Comments
Hi Team, I’m encountering a recent issue in our Zendesk Guide instance and was wondering if anyone else has experience...
Posted Oct 08, 2024 · Athos Alves De Souza
1
Follower
0
Votes
1
Comment
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
Posted Dec 20, 2024 · Kyle Pinkley
3
Followers
0
Votes
1
Comment
Although I do like the new article editor UI, it's really confusing to me that it shows the Preview button, whether you'...
Posted Dec 27, 2024 · Ashley Boose
1
Follower
0
Votes
1
Comment