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Feedback - Help Center (Guide)
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When I search a phrase in the Guide code editor, it will highlight and jump to the phrase, but it doesn't tell me how ma...
Posted May 13, 2021 · CJ Johnson
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As a Zendesk admin, I would like to see a feature that would allow you to put the help center in a maintenance mode. Whe...
Posted Apr 26, 2021 · Justin Federico
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Add Submit A Request for Agents
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On the forums page it would be great if submit a request was there for agents as well as end users. Agents for us can ...
Posted Jun 05, 2014 · Mcconnon, Carl
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Hi. [Scoped search in Knowledge base] is only works on category pages.Searching on section pages and article pages will...
Posted May 28, 2021 · 平中 大次郎
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Created on behalf of José Luis' post here Issue: section selection/distinction is not intuitive if we have multiple Gui...
Posted Aug 05, 2021 · Pedro Rodrigues (opservator.com)
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I'm new to the community, and not much of Zendesk user (work in IT). However, my team notified me that they saw this in ...
Posted Apr 15, 2021 · James Preston
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I have an article called "Can I change the scores I gave to a poem?" with labels "score", "scores", and "scoring". In ...
Posted Aug 05, 2021 · Get Lit Support
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Google recently updated the format of their Google Analytics tracking IDs. Right now at Guide you can only see the lega...
Posted Jun 07, 2021 · Josef Prandstetter
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What's new at Zendesk: March 2021 - Americas Helping businesses create great customer experiences has been in Zendesk...
Posted Feb 27, 2021 · Dave Dyson
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Zendesk lets you meet customers wherever they are, sets teams up for success, and keeps your business in sync. This q...
Posted Jun 10, 2021 · Dave Dyson
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