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Feedback - Help Center (Guide)
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We frequently send articles to an outside vendor for translations. Currently, we must copy & paste the source code into ...
Posted Feb 16, 2021 · Aspen Mayberry
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Hi - I would love to be able to increase the maximum use segments available in Guide. We use user segments as a way to...
Posted Feb 02, 2021 · Lucy Long
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We noticed on the search results page that the first item in the breadcrumbs list will redirect to different URLs. On an...
Posted Feb 23, 2021 · Aurel
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We would like to be able to allow our end-users to contribute to Guide knowledge articles. (selected) End-users can: ...
Posted Jan 29, 2021 · Nicky Lilja
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Check out the latest from Zendesk in our monthly roundup of product updates: What's new in Zendesk: January 2021
Posted Jan 21, 2021 · Brett Bowser
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I think it would be useful for the imported google docs document to overwrite the existing document within guide. We wou...
Posted Jan 27, 2021 · Mat Kelley
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ZD search bar only searches on title, and does not show there may be other relevant results. Only when you select 'enter...
Posted Feb 12, 2021 · Marina Gu
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Hi There, Is it possible if in the future we can set up the amount of time required to set up a feature on a support g...
Posted Jan 19, 2021 · Georgia Pannell
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ZenDesk Guideの「記事の管理」で可能な操作を、Help Center APIで操作できるように要望します。特に以下３点が重要です。 1. カテゴリやレビューステータスでの絞り込み（進行中／レビュー待ち／公開準備環境）2. 公開...
Posted Jan 08, 2021 · 平中 大次郎
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Hello! We leverage ticket forms heavily to differentiate between feature requests, questions, and bugs. Our customers h...
Posted Feb 17, 2021 · Geran Smith
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