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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.

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      Check out the new "Conversations with Zendesk" podcast
      Hello, Zendesk Community! I am so excited to share that Zendesk has launched a new podcast, which we're calling "Convers...

      Posted May 23, 2023 · Nicole Saunders

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      New User Group: SMB - First meetup Friday, May 5
      Completed
      We have launched a new user group just for customers in the startups or SMB space. Come connect with other users who are...

      Posted May 04, 2023 · Nicole Saunders

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      Improvements to your Zendesk Support experience
      Hello Zendesk Community!Last fall, we announced some changes to the Zendesk customer support experience. The goal of the...

      Posted Mar 01, 2022 · Brett Bowser

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      Community Event: Deep Dive on Zendesk AI - May 24th
        The future is here! Artificial Intelligence is rapidly changing the landscape of CX, and Zendesk is here to help yo...

      Posted May 18, 2023 · Devan La Spisa

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      Developer User Group meetup - Friday, May 26, 2023 - Developer Tools: Postman
      Completed
      Announcing the May Meetup of the Developer User GroupHave you ever needed to obtain all of the field IDs? User ID? Form ...

      Posted May 19, 2023 · Nicole Saunders

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      June 2023 User Groups and Zendesk Community Events
      Completed
      June is full of opportunities for you to connect with other Zendesk users to share knowledge and ideas. Here's a list o...

      Posted Jun 01, 2023 · Nicole Saunders

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      Admin User Group - June 21, 2023 - Topic: Let's talk about Talk!
      Completed
      Join us for the June 2023 Zendesk Administrator User Group Meeting! Whether you are a part-time, full-time, or no-time Z...

      Posted Jun 20, 2023 · Nicole Saunders

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      Virginia User Group May meetup - Tuesday, May 23, 2023, 1:00pm EDT
      Completed
      Join us as we kick-off the Virginia Zendesk User Group! In this inaugural event, we'll introduce ourselves, the program,...

      Posted May 17, 2023 · Nicole Saunders

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      D.C. User Group - May 26, 2023 - Topic: Zendesk Relate
      Completed
      The Washington, DC User Group will be hosting a virtual meetup on Thursday, May 25 at 1pm ET to discuss topics from the ...

      Posted May 19, 2023 · Nicole Saunders

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      Community Event: Deep Dive on Adaptable Agent Workspace - June 1st
      Completed
      Today more than ever, adaptable customer service requires agility, not just speed. Zendesk’s Agent Workspace enables age...

      Posted May 25, 2023 · Devan La Spisa

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