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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.

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Hey there Zendesk community! We are excited to announce the upcoming Zendesk AI Summit, happening on October 9th. Prepar...

Posted Aug 07, 2024 · Brett Bowser

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Hello Zendesk Community! We are excited to bring you a new Open Beta for our Enhanced Facebook Integration. Join now!   ...

Posted Oct 22, 2024 · Shawna James

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Hello Community, Happy Zendesk Showcase day in New York City!We are thrilled to announce an Early Access Program (EAP) f...

Posted Oct 04, 2023 · Brett Bowser

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Update: Merging suggestions is now generally available. See Merging related tickets based on suggestions (https://suppor...

Posted Mar 13, 2024 · Shawna James

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Dear Zendesk Community members, We are thrilled to announce the new open EAP for Side Conversation Child Tickets Enhance...

Posted Sep 23, 2024 · Shawna James

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Hello,   When will we have certification for Zendesk for administrator in Portuguese or Spanish?   Thanks!    Att,

Posted Sep 05, 2024 · Roger Souza

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Get your early access pass! We're excited to announce that Zendesk Relate 2024 is scheduled for April 16-18 in the ci...

Posted Nov 09, 2023 · Brett Bowser

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Hello everyone! The Zendesk WFM team is thrilled to announce access to a new program for tracking agent productivity. Le...

Posted Jul 23, 2024 · Shawna James

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Join us on August 1st for an exciting event, "How to Prepare Your Team for AI-Driven CX." Discover best practices to get...

Posted Jul 18, 2024 · Devan La Spisa

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Hello,   I'm following the instructions provided in an email about the above issue. In mobile SDK in settings we have no...

Posted May 28, 2024 · Nathalie

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