Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Ability to remove sending chatbot summaries by email0 votes 2 comments
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Accessibility issues with chat widget0 votes 1 comment
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Messaging Answer Bot "Back" button0 votes 2 comments
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Need to exceed the limit of dropdown options amount0 votes 0 comments
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Chat bot Title0 votes 3 comments
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Steps cannot be copied and pasted when the instance changes.1 vote 8 comments
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Bulleted and numbered list for Flow Builder0 votes 0 comments
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Holiday Hours Scheduling is not applying properly to Zendesk Messaging2 votes 0 comments
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Option to replace AnswerBot Icon in Flowbuilder3 votes 2 comments
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Hyperlinking within bot flow8 votes 10 comments
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Redaction in Messaging/Answerbot0 votes 0 comments
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Using Macros in Chat Bot1 vote 3 comments
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Feature Request: Give Admins Ability to Change Agent Status7 votes 5 comments
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Add strikethrough options to the the sentences5 votes 2 comments
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Editing Closed Live Chat Text0 votes 0 comments
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Enable dynamic content in the web widget2 votes 2 comments
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Messaging bot exporting1 vote 3 comments
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Whatsapp Answer Bot should be able to react to attachments3 votes 0 comments
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Flow Builder "Step counter"3 votes 0 comments
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Meta channels error0 votes 1 comment
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Chat widget - open upon page load on desktop only0 votes 0 comments
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Pop Up "Messaging Widget" After Certain Amount of Time1 vote 0 comments
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Keyboard shortcuts0 votes 2 comments
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Android - Toolbar back button event of Zendesk Messaging Activity0 votes 2 comments
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Dynamic content can be used in chat triggers.2 votes 1 comment
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Image copy to Zendesk chat widget from shortcut key enable required1 vote 6 comments
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Turn online status automatically when zendesk is opened1 vote 1 comment
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Chat Bot: Cant give welcome text in social media1 vote 1 comment
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Regex in bot fields0 votes 2 comments