Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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[Messaging] Auto detect website language?0 votes 6 comments
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No sound notification when contacting Zendesk Support via messaging0 votes 5 comments
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Messaging inactivity1 vote 5 comments
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Feature Request: Give Admins Ability to Change Agent Status10 votes 5 comments
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Avoid answer bot messages being sent to customers in Flowbuilder1 vote 5 comments
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Messaging / Chatbot / Web Widget2 votes 5 comments
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Make Agent online when schedule start3 votes 5 comments
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Banning visitors post chat3 votes 5 comments
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Chat - Broadcast routing limited to Agents by Group.1 vote 4 comments
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Disable automatic translation warning5 votes 4 comments
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Nested responses in Zendesk1 vote 4 comments
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Flowbuilder: How do I transfer customer to a human in an easy way?0 votes 4 comments
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Agent/Visitor Chat message colours in Agent Interface3 votes 4 comments
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Chat Hyperlinks8 votes 4 comments
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Request to allow tagging on Offline Message ticket creation4 votes 4 comments
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Ugly links from Guide in Chats8 votes 4 comments
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Ability to merge branches of an answer3 votes 3 comments
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Support for the Ukrainian language in Flow builder3 votes 3 comments
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Lack of API features in Messaging vs Classic7 votes 3 comments
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Messaging: Hide text entry field from End Users on certain Step types5 votes 3 comments
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The bot cannot find articles from other brands in Flow Builder.0 votes 3 comments
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Chat bot Title0 votes 3 comments
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Flowbuilder Feedback: Functionality to set order of Answers3 votes 3 comments
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Messaging Bot Feature Request - Content Managment Export/Import6 votes 3 comments
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Option to replace AnswerBot Icon in Flowbuilder3 votes 3 comments
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Messaging bot exporting1 vote 3 comments